Frequently Asked Questions
Everything you need to know about your ariika experience.
What is the standard delivery timeframe for my order?
Most of our home decor and furniture items are delivered within 3 to 7 business days, depending on your location and stock availability.
Do you offer a warranty on furniture and bean bags?
Yes, ariika provides a comprehensive 1-year warranty on all furniture and bean bags, covering manufacturing defects to ensure your long-term comfort.
What is your return and exchange policy?
We offer a 14-day return and exchange policy. Items must be in their original condition and packaging. Please note that customized products are not eligible for return.
Which payment methods do you accept?
We accept various payment methods including Credit/Debit cards (Visa and Mastercard), Cash on Delivery (COD), and interest-free installment plans through our financing partners.
How do I clean and maintain my ariika products?
Most of our products feature removable, machine-washable covers. For specific materials like leather or velvet, we recommend spot cleaning with a damp cloth and mild detergent.
Can I track my order after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an SMS and email containing a tracking link to monitor your shipment's progress in real-time.